Delivery & Returns
Delivery
We deliver to 29 countries across Europe using Standard Delivery option. Delivery times and costs may vary depending on the destination country.
Greece
Free Shipping over 50€, 1-5 business days after receiving the order confirmation email.
Cyprus
€7, 5-7 business days after receiving the order confirmation email.
Rest of Europe
€15 (via DHL), 4-9 business days after receiving the order confirmation email.
Returns
We are sorry to hear you didn’t like the item you chose! Don’t worry! You can return it back to us within 20 days from your purchase date. Please fill in the form we have included in your parcel and post it back to us.
For domestic orders please send it back via ACS (https://www.acscourier.net/el/home) at our charge.
For international orders all postage fees must be covered by the customer (unless the item is faulty) so please make sure to keep the tracking number.
See that all the original tags are attached and that the item is unworn. You can use the same packaging sleeve we sent your order in. Once we receive it back we will send you a confirmation email and will refund the full amount via the same payment method you chose (Delivery charges will not be refunded).
Return address: matchbox, 1 Psihari str, 15451, Athens, Greece
Contact
For any enquiries please send us an email at ask@matchboxathens.com and we will reply straight away.